As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Salary
$75,000.00-$150,000.00; Commission(s) off: Individual Sales, Individual Gross profit; Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours
Skills & Requirements
Must-have
Initiating automotive services and repairs
Customer communication and liaison
Developing repair estimates
Preparing repair orders
Administering manufacturer warranty
Nice-to-have
Team player focused on customer service
Basic mechanical understanding
Helping customers drive away smiling
Key Requirements
Previous Service Advisor experience preferred
Prior automotive technician experience a plus
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older