This role provides technical support related to applications, computers, printers, and mobile wireless devices within TPH IT Operations
Job Summary
This role provides technical support related to applications, computers, printers, and mobile wireless devices within TPH IT Operations.
Major responsibilities include scheduling workload, setting priorities, providing expertise in issue resolution, and liaising with internal and external groups.
The position requires extensive experience in technical support, network technologies, troubleshooting, and mobile device configuration, along with excellent communication and organizational skills.
Matching Summary
This role provides technical support related to applications, computers, printers, and mobile wireless devices within TPH IT Operations.
Salary
$47.07- $51.58
Skills & Requirements
Must-have
LAN/WAN/Wireless technologies
Desktop configuration and support
Mobile Device Management tool
Troubleshooting desktop software and hardware
Malware and endpoint security threats
Nice-to-have
Customer service commitment
Continuous improvement mindset
Equity, diversity, and inclusion
Work effectively in a team
Key Requirements
Post-secondary education in computer science or equivalent experience
Extensive experience providing technical support
Considerable experience with LAN/WAN/Wireless technologies
Considerable experience diagnosing and troubleshooting issues