Amadeus provides business critical services to various actors in the travel industry, and the expectation is that major incidents are recovered within minutes
Job Summary
Amadeus provides business critical services to various actors in the travel industry, and the expectation is that major incidents are recovered within minutes.
The role is accountable for the availability of production services, prioritizing critical incidents and minimizing business impact through rapid recovery, proactive prevention, and ongoing improvement.
Amadeus offers competitive remuneration, professional development opportunities, a hybrid work model, and a diverse and inclusive workplace.
Matching Summary
Amadeus provides business critical services to various actors in the travel industry, and the expectation is that major incidents are recovered within minutes.
Skills & Requirements
Must-have
Major incident coordination
Rapid recovery and prevention
ITIL practices
Distributed IT systems
Cloud and on-premises environments
Nice-to-have
Continuous learning and knowledge sharing
Proactive risk identification
Diverse and inclusive workplace
Global company culture
Key Requirements
Bachelor’s degree or equivalent experience
5+ years IT incident management experience
ITIL certification desirable
DevOps, networking, or system architecture experience desirable