AAA is seeking a Customer Service Specialist for their Ridgeland, MS location to support growth and service goals within their branch. The role involves providing exceptional service to members regarding insurance products, handling documentation, and assisting with sales
Job Summary
This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.
Provide service to walk-in and telephone members seeking insurance services.
Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and more.
Matching Summary
Match Score: 85
AAA is seeking a Customer Service Specialist for their Ridgeland, MS location to support growth and service goals within their branch. The role involves providing exceptional service to members regarding insurance products, handling documentation, and assisting with sales.
Skills & Requirements
Must-have
Provide professional customer service
Assist in the sale of insurance products
Resolve member and insured related problems
Moderate proficiency in data entry
Nice-to-have
Develop insurance leads for sales agents
Communicate positively and effectively with staff
Maintain open and positive relationship with management
Engage in cross selling opportunities
Key Requirements
High School GED Required
1-3 years Customer service Preferred
Moderate Microsoft Word and Excel skills preferred
Advanced customer service skills preferred
Property and Casualty/Solicitors License required
Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required