Fraud Specialist - Wfh Eligible

Worldpay (FIS)

Multiple Locations
Base: $15ph; bonus/equity: not specified; benefits...
Investigates credit card fraud cases
Analyzes account history
Contacts customers and merchants
Investigates potential credit card fraud cases based on information received from the fraud detection system

Job Summary

  • Investigates potential credit card fraud cases based on information received from the fraud detection system.
  • Responds to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues.
  • At FIS, you can grow your career as far as you want to take it.

Matching Summary

Investigates potential credit card fraud cases based on information received from the fraud detection system.

Salary

Base: $15/hour; Bonus/Equity: Not specified; Benefits: Competitive salary and benefits

Skills & Requirements

Must-have

  • Investigates credit card fraud cases
  • Analyzes account history
  • Contacts customers and merchants
  • Maintains accurate documentation
  • Responds to account inquiries
  • Works 24/7 call center shifts
  • Must be on camera during training

Nice-to-have

  • Collaborate to work smarter
  • Make an impact in fintech
  • Inclusive, diverse work environment
  • Personal and professional learning

Key Requirements

  • High School Diploma or Equivalent
  • Ability and flexibility to work hours as assigned
  • Requires all work shift availability
  • Hardwire into router/modem via ethernet cable
  • Acquires and applies job skills
  • Works under close supervision

Work Rights

Not specified

Tailored Resume

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