Technical Account Manager

Fiserv Com

Base: $136,000.00 - $225,600.00; bonus/equity: ann...
Client service experience
Payments industry knowledge
Fiserv technology navigation
As a Technical Account Manager, you will support Tier 1 clients who expect world-class service, delivered by payments professionals who understand the industry, who know how to navigate Fiserv, and who are focused on helping them run and grow their business

Job Summary

  • As a Technical Account Manager, you will support Tier 1 clients who expect world-class service, delivered by payments professionals who understand the industry, who know how to navigate Fiserv, and who are focused on helping them run and grow their business.
  • The Technical Account Management team’s primary objective is to facilitate an exceptional service experience for Fiserv’s largest, most visible, and most complex clients.
  • Fiserv offers a Fuel Your Life program to support your physical, financial, social, and emotional well-being, along with paid holidays and generous time away policies.

Matching Summary

As a Technical Account Manager, you will support Tier 1 clients who expect world-class service, delivered by payments professionals who understand the industry, who know how to navigate Fiserv, and who are focused on helping them run and grow their business.

Salary

Base: $136,000.00 - $225,600.00; Bonus/Equity: Annual incentive opportunity; Benefits: Medical, dental, vision, life, disability insurance, retirement planning, tuition assistance

Skills & Requirements

Must-have

  • Client service experience
  • Payments industry knowledge
  • Fiserv technology navigation
  • Technical client service ownership
  • Solution design conversations
  • Industry and technology trends analysis

Nice-to-have

  • Collaborative approach to solutions
  • Client focus and success enablement
  • Peer reviews of client engagements

Key Requirements

  • Bachelor’s Degree or 7+ years IT experience
  • 3+ years client problem-solving experience
  • Working knowledge of Fiserv acquiring platforms
  • Working knowledge of Fiserv omni-channel products
  • Multiple years of direct client interactions
  • Working knowledge of merchant acquiring payment processing

Work Rights

Not specified

Tailored Resume

Cover Letter