Commensurate with education + experience; not spec...
Fully remote
Onsite it support
Troubleshoot hardware and software
Remote and on-site support
Provide accurate and timely solutions for end-user computer and networking issues
Job Summary
Provide accurate and timely solutions for end-user computer and networking issues.
This position requires participation in a 24/7/365 on-call rotation, with each team member supporting one week at a time to ensure continuous system availability and user support.
UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy
Matching Summary
Provide accurate and timely solutions for end-user computer and networking issues.
Salary
Commensurate with education and experience; Not specified; Yes
Skills & Requirements
Must-have
Onsite IT support
Troubleshoot hardware and software
Remote and on-site support
24/7/365 on-call rotation
Nice-to-have
Customer service experience
Collaborative health care organization
Teamwork and diversity
Key Requirements
Bachelor's degree in Computer Science or related field
Associate's degree in Computer Science or related field
High School diploma plus 2 years IT support experience
On-call and immediate response required
A+, Network+, MCP, CCNA certifications
Work Rights
Proof of legal authority to work in the United States