Manages all continuing Airport IT operations at airport site and supports installed systems including responsibility for ensuring the successful continued operation of all installed computer hardware and software
Job Summary
Manages all continuing Airport IT operations at airport site and supports installed systems including responsibility for ensuring the successful continued operation of all installed computer hardware and software.
Develops and maintains technical and project documentation and coordinates all corrective and preventive maintenance, quarterly maintenance, and daily and out-of-hours work to ensure all support levels are maintained.
Ensures efficient and effective delivery of support services to the client base and coordinates cross-team interactions to ensure service levels are maintained.
Matching Summary
Manages all continuing Airport IT operations at airport site and supports installed systems including responsibility for ensuring the successful continued operation of all installed computer hardware and software.
Skills & Requirements
Must-have
Airport IT operations management
Hardware and software support
24/7 system monitoring
Technical documentation and maintenance
Service delivery and client support
Troubleshooting and problem resolution
Adherence to airport authority contract
Nice-to-have
Advanced communication skills
Quality assurance test plans
Team coordination and collaboration
Budget and inventory tracking
Vendor and subcontractor management
Customer service and upper management communication
Key Requirements
Bachelor's degree or equivalent work experience
5-7 years related experience
Knowledge of PC and Server operating systems
Networking skills (LAN, WAN, Routing)
Experience with virtual machine solutions (VMware)