Customer Service Representative - Keysborough

CBA (Commonwealth Bank)

Keysborough, VIC, Australia
**
Respond to transactional banking needs
Process deposits and withdrawals
Assist with cash/atm procedures
** The Commonwealth Bank is seeking a Customer Service Representative for its Keysborough branch, offering an entry-level opportunity focused on delivering excellent customer service. The role involves processing transactions, conducting financial health checks, and educating customers on banking technology. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Keysborough Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 75

** The Commonwealth Bank is seeking a Customer Service Representative for its Keysborough branch, offering an entry-level opportunity focused on delivering excellent customer service. The role involves processing transactions, conducting financial health checks, and educating customers on banking technology. **

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits and withdrawals
  • Assist with cash/ATM procedures
  • Educate on digital banking options
  • Adhere to bank processes and procedures

Nice-to-have

  • Genuine passion for customer service
  • Interest in financial wellbeing
  • Collaborative culture
  • Holistic solutions for customers

Key Requirements

  • 18 hours per week roster
  • Entry-level position
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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