Customer Service Representative, Sanford Health

Sanford Health

Base: $16.00 - $25.50 ph; bonus/equity: not specif...
Customer service via phone and correspondence
Handling multiple customer requests timely
Strong communication skills
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States, offering many development and advancement opportunities

Job Summary

  • Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States, offering many development and advancement opportunities.
  • The role involves providing positive, consistent customer experiences by understanding and resolving specific requests while showing patience and empathy in a fast-paced environment.
  • The position requires ensuring compliance with corporate data administration rules and following all customer service policies and guidelines.

Matching Summary

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States, offering many development and advancement opportunities.

Salary

Base: $16.00 - $25.50 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service via phone and correspondence
  • Handling multiple customer requests timely
  • Strong communication skills
  • Attention to detail in data entry
  • Ability to follow standard operating procedures
  • General computer skills including Microsoft Office

Nice-to-have

  • Patience, empathy, compassion, and sincerity
  • Flexibility to accommodate scheduling changes
  • Positive attitude and adaptability to change
  • Strong interpersonal and listening skills
  • Promote self-service usage
  • Coordinate with multiple departments

Key Requirements

  • High school diploma or equivalent preferred
  • Bachelor's degree preferred
  • Minimum one year customer service experience
  • General organizational and problem solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter