Senior Product Manager, Fraud & Trust

Instacart

Remote
**
Fraud and trust product vision
Ai-native fraud defense strategy
Real-time decision platform evolution
** Instacart is seeking a Senior Product Manager for their Fraud & Trust team, responsible for developing strategies to mitigate fraud and enhance customer trust within their marketplace. This remote position emphasizes the integration of AI and machine learning in fraud prevention and requires a candidate with extensive experience in product management, particularly in fraud and risk domains. **

Job Summary

  • Own the end-to-end product vision and roadmap for how Instacart prevents fraud, verifies identity, and resolves order disputes fairly.
  • Drive the evolution of Instacart's real-time fraud detection and identity platform, championing an AI-native, AI-first approach.
  • Lead the appeasements and order-issue resolution strategy, defining policies and product capabilities that balance fair customer treatment with abuse prevention.

Matching Summary

Match Score: 75

** Instacart is seeking a Senior Product Manager for their Fraud & Trust team, responsible for developing strategies to mitigate fraud and enhance customer trust within their marketplace. This remote position emphasizes the integration of AI and machine learning in fraud prevention and requires a candidate with extensive experience in product management, particularly in fraud and risk domains. **

Skills & Requirements

Must-have

  • Fraud and trust product vision
  • AI-native fraud defense strategy
  • Real-time decision platform evolution
  • Appeasements and order issue resolution
  • Cross-functional collaboration

Nice-to-have

  • AI/ML innovations in fraud
  • Multi-sided marketplace experience
  • Influencing operational environments

Key Requirements

  • 6+ years product management experience
  • 3+ years in fraud, trust & safety, risk, or identity
  • Demonstrated ability to set product vision and strategy
  • Proven track record driving fraud prevention outcomes
  • Experience working with ML/data science teams
  • Bachelor's degree or equivalent practical experience

Work Rights

Not specified

Tailored Resume

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