Customer Service Associate (West)

PANCARE MEDICAL CLINIC PTE. LTD.

Jurong East, Singapore
Minimum 2 years healthcare experience
Email correspondence proficiency required
Patient records management accuracy
This role involves providing frontline customer service by greeting patients and assisting them with kindness and efficiency

Job Summary

  • This role involves providing frontline customer service by greeting patients and assisting them with kindness and efficiency.
  • The successful candidate must process medical insurance claims and handle email correspondence as a mandatory daily task.
  • The position requires strict adherence to medical standards while protecting patient privacy and maintaining accurate electronic records.

Matching Summary

Match Score: 85

This role involves providing frontline customer service by greeting patients and assisting them with kindness and efficiency.

Skills & Requirements

Must-have

  • Minimum 2 years healthcare experience
  • Email correspondence proficiency required
  • Patient records management accuracy
  • Insurance claims processing skills
  • Rotating shifts and weekend availability

Nice-to-have

  • Strong team collaboration abilities
  • Fast-paced environment adaptability
  • Effective verbal communication skills
  • Detail-oriented administrative mindset

Key Requirements

  • Minimum 2 years experience in healthcare setting
  • N/O level education qualification
  • Ability to work rotating shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter