Product Support Organisation - New Product Introduction Engineer

KLA

Newport, United Kingdom
Base: not specified; bonus/equity: global bonus pl...
New product introduction engineering
Service strategy development
Product lifecycle support
This role involves reducing program serviceability risk by acting as the Voice of Service throughout the Product Life Cycle for new semiconductor products

Job Summary

  • This role involves reducing program serviceability risk by acting as the Voice of Service throughout the Product Life Cycle for new semiconductor products.
  • You will build expertise in system operation and diagnostics, develop service plans, and support beta installs to drive continuous improvement.
  • KLA offers a competitive benefits package including annual leave, pension scheme, health plan, bonus plan, share scheme, and life assurance.

Matching Summary

This role involves reducing program serviceability risk by acting as the Voice of Service throughout the Product Life Cycle for new semiconductor products.

Salary

Base: Not specified; Bonus/Equity: Global bonus plan and share scheme available; Benefits: Annual leave, pension, health plan, cycle to work, life assurance

Skills & Requirements

Must-have

  • New Product Introduction engineering
  • Service strategy development
  • Product lifecycle support
  • Technical writing and documentation
  • Cost of Service modelling
  • International travel up to 25%

Nice-to-have

  • Logical problem solving
  • Strong communication skills
  • Hands-on technical expertise
  • Cross-functional team collaboration
  • Training and knowledge transfer
  • Composure under pressure

Key Requirements

  • Minimum HNC in Electrical, Mechanical or Mechatronics
  • Experience with SPTS products highly desirable
  • Excellent technical writing and presentation skills
  • Ability to travel internationally up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter