Manager, Centralized Issue Management Pb & Cb

Retirement World

Toronto, Canada
Issue management activities leadership
Risk and control function experience
Financial industry experience
As Manager, you will support a centralized function to ensure first-line compliance with the Enterprise Issue Management Standard, driving consistent and timely issue resolution, risk mitigation, and governance across Personal Banking & Commercial Banking

Job Summary

  • As Manager, you will support a centralized function to ensure first-line compliance with the Enterprise Issue Management Standard, driving consistent and timely issue resolution, risk mitigation, and governance across Personal Banking & Commercial Banking.
  • We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
  • A comprehensive Total Rewards Program and the opportunity to work in a dynamic, collaborative, progressive, and high-performing organization are offered.

Matching Summary

As Manager, you will support a centralized function to ensure first-line compliance with the Enterprise Issue Management Standard, driving consistent and timely issue resolution, risk mitigation, and governance across Personal Banking & Commercial Banking.

Skills & Requirements

Must-have

  • Issue Management activities leadership
  • Risk and control function experience
  • Financial industry experience
  • Strong written and oral communication skills
  • Compliance with Enterprise Issue Management Standard

Nice-to-have

  • Operational risk management background
  • Internal Audit background
  • Technology savvy with Archer and Tableau/Power BI
  • Experience in matrixed environment
  • Critical thinking and collaboration

Key Requirements

  • 3-5 years in risk and control function
  • 3+ years financial industry experience
  • Experience leading Issue Management activities

Work Rights

Not specified

Tailored Resume

Cover Letter