Day-to-day technical support to salesforce users globally
Identify, diagnose, and resolve technical problems
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Salesforce Configuration Analyst, which will be responsible for ongoing worldwide support and configuration requests specific to PwC Salesforce implementation.
We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.
Matching Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Skills & Requirements
Must-have
Salesforce configuration within Sales Cloud
Day-to-day technical support to Salesforce Users globally
Identify, diagnose, and resolve technical problems
Create and maintain reports and dashboards
Salesforce setup, functionality, and configuration
Nice-to-have
CRM Analytics administration and familiarity
ServiceNow familiarity for reporting and configuration
Strong communication and analytical skills
Ability to adapt to rapid changes
Demonstrating agility in modifying proposed solutions
Key Requirements
3+ years experience in enterprise-level Salesforce projects
3+ year experience in Salesforce configuration within Sales Cloud
Experience in documenting current state business processes
Understanding of when to use configuration vs customization