Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, USA
Base: $60,000-$70,000; bonus/equity: not specified...
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Resolve support tickets
Implement system enhancements
Develop reports and dashboards
** Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. The role focuses on resolving support tickets, implementing system enhancements, and developing reports while contributing to a customer-centered automotive financing experience. **

Job Summary

  • As a member of a cross-functional team, the DFC Business Systems Analyst I resolve support tickets, implement system enhancements and automation, develop reports, and helps onboard and train new users.
  • In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • We Offer Best-in-Class Industry Benefits: Competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 75

** Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. The role focuses on resolving support tickets, implementing system enhancements, and developing reports while contributing to a customer-centered automotive financing experience. **

Salary

Base: $60,000-$70,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k), etc.

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports and dashboards
  • Onboard and train new users
  • Scripting and automation tools
  • Power BI
  • SQL
  • JavaScript
  • Python

Nice-to-have

  • Customer service orientation
  • Adaptability in fast-paced environment
  • Methodical task organization
  • Diligent change control
  • Continuous learning and improvement
  • Teamwork and clear communication

Key Requirements

  • Experience with ticketing systems preferred
  • Bachelor’s degree or equivalent experience
  • High School graduate or equivalent, 18 years or older required

Work Rights

Not specified

Tailored Resume

Cover Letter