The Technology Support team provides technical support and installation services across various business units and client bases to ensure successful delivery of major events and festivals
Job Summary
The Technology Support team provides technical support and installation services across various business units and client bases to ensure successful delivery of major events and festivals.
The role involves supporting a wide range of Ticketmaster proprietary hardware and software, including ticket printers, handheld devices, and point of sale systems, often in pressurised live event environments.
Ticketmaster values reliability, teamwork, integrity, and belonging, fostering an inclusive culture that encourages professional and personal development.
Matching Summary
The Technology Support team provides technical support and installation services across various business units and client bases to ensure successful delivery of major events and festivals.
Skills & Requirements
Must-have
Technical support for proprietary hardware
Installation of network devices
Customer focused service delivery
On-site and remote troubleshooting
Valid clean driving licence
Ability to travel and work flexible hours
Nice-to-have
Interest in wired and wireless networking
Good interpersonal and communication skills
Detail oriented and organised
Dynamic in live entertainment environment
Teamwork and integrity values
Willingness to learn Microsoft and mobile applications
Key Requirements
Valid clean driving licence
Fluent English communication skills
Ability to travel and work nights, weekends, or holidays