Field Service Technician - Wakefern

SHI International Corp.

Southern NY state/Northern NJ and South-Western CT regions
Base: $45,000 - $55,000; bonus/equity: not specifi...
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Diagnose and repair pos systems
Maintain it hardware
Adhere to shi standards
** SHI International Corp. is seeking a Field Service Technician to deliver technical support and customer service within a retail environment in the Southern NY state/Northern NJ and South-Western CT regions. The ideal candidate will possess strong technical aptitude and customer relationship skills, along with relevant experience in IT hardware maintenance. **

Job Summary

  • This role is responsible for delivering exceptional technical support and customer service within a fast-paced retail environment.
  • The Field Service Technician will diagnose, repair, and maintain point-of-sale (POS) systems and IT hardware, ensuring uninterrupted customer operations.
  • Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Matching Summary

Match Score: 75

** SHI International Corp. is seeking a Field Service Technician to deliver technical support and customer service within a retail environment in the Southern NY state/Northern NJ and South-Western CT regions. The ideal candidate will possess strong technical aptitude and customer relationship skills, along with relevant experience in IT hardware maintenance. **

Salary

Base: $45,000 - $55,000; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401K, flexible spending

Skills & Requirements

Must-have

  • Diagnose and repair POS systems
  • Maintain IT hardware
  • Adhere to SHI standards
  • Real-time call management system usage
  • Safeguard parts inventory
  • Professional customer service

Nice-to-have

  • Proactive customer communication
  • Build strong customer relationships
  • Collaborate with support teams
  • Stay current with POS technology

Key Requirements

  • Associate's Degree or related field/experience
  • Experience installing, configuring, and troubleshooting IT Hardware
  • Ability to lift up to 75 lbs
  • Obtain Weights & Measures license within 90 days
  • Obtain required certifications within 6 months

Work Rights

Not specified

Tailored Resume

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