ServiceNow Platform Support Specialist

ARYAN SOLUTIONS PTE. LTD.

Bangkok, Thailand
Not specified
Servicenow itsm modules experience
Flow designer and business rules
Cmdb and csdm framework alignment
ARYAN SOLUTIONS PTE. LTD. is seeking a ServiceNow Platform Support Specialist to manage and enhance ITSM and CMDB modules in a self-hosted ServiceNow environment on AWS. The ideal candidate should have extensive hands-on experience with ServiceNow, particularly in configuration, release management, and workflow enhancements

Job Summary

  • The role focuses on supporting implementation, enhancement, and operational activities for ServiceNow ITSM and CMDB modules within a self-hosted AWS environment.
  • Candidates will manage release deployment activities across multiple environments while ensuring governance processes are followed for all updates.
  • The position requires strong troubleshooting skills to handle defect resolution, UAT, and knowledge transfer in a fast-paced enterprise setting.

Matching Summary

Match Score: 85

ARYAN SOLUTIONS PTE. LTD. is seeking a ServiceNow Platform Support Specialist to manage and enhance ITSM and CMDB modules in a self-hosted ServiceNow environment on AWS. The ideal candidate should have extensive hands-on experience with ServiceNow, particularly in configuration, release management, and workflow enhancements.

Skills & Requirements

Must-have

  • ServiceNow ITSM modules experience
  • Flow Designer and Business Rules
  • CMDB and CSDM framework alignment
  • Release management and update sets
  • Service Catalog configuration
  • AWS hosted environment support

Nice-to-have

  • Self-hosted ServiceNow experience
  • ITIL process knowledge
  • Service Mapping exposure
  • Business Impact Analysis skills
  • Regulated enterprise environment experience

Key Requirements

  • Mid to Senior Level experience
  • Contract / Project-Based employment type

Work Rights

Not specified

Tailored Resume

Cover Letter