Senior Program Manager, Routing And Planning

Amazon

Ka, IN, United States
On-site
Manage projects
Implement and improve metrics
Data driven decisions
Amazon’s Routing and Planning team is looking for an enthusiastic, customer obsessed Sr. Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers

Job Summary

  • Amazon’s Routing and Planning team is looking for an enthusiastic, customer obsessed Sr. Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers.
  • To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience.
  • The ideal candidate has a background of running large, cross-functional projects.

Matching Summary

Amazon’s Routing and Planning team is looking for an enthusiastic, customer obsessed Sr. Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers.

Skills & Requirements

Must-have

  • manage projects
  • implement and improve metrics
  • data driven decisions
  • customer experience
  • identify, define, and specify solutions
  • effective communicator
  • detail-oriented
  • cross-functional projects
  • logistics solutions
  • process improvement
  • standardize procedures
  • eliminate root cause of defects
  • work independently
  • high pressure
  • ambiguous work environment
  • prioritize projects
  • sound judgments
  • Last mile related problems
  • Define success criteria
  • drive right metrics
  • analytical rigor
  • data integrity
  • written business recommendations
  • program strategy
  • rapid execution globally
  • data collection and analysis
  • actionable insights
  • global rollout and optimization
  • stakeholder engagement

Nice-to-have

  • customer obsessed
  • flexible and adept to learning new tools
  • comfortable interacting or working with multiple teams
  • high-level strategy and design
  • rolling-up their sleeves and working on implementation
  • passion and drive for customer service

Key Requirements

  • background of running large, cross-functional projects
  • demonstrated ability to build customized logistics solutions
  • drive process improvement
  • standardize procedures
  • eliminate the root cause of defects within current systems
  • strong communication skills
  • ability to work independently in a high pressure, and often ambiguous, work environment
  • accurately prioritize projects
  • make sound judgments
  • work to improve the customer experience
  • get the right things done

Work Rights

Not specified

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