Customer Service Centre Agent

Carrier

Livingston, UK
Base salary + 15% bonus; benefits: generous pensio...
Onsite
Previous customer service or sales support experience
Very good administrative skills and attention to detail
Strong time management skills and ability to work with deadlines
Carrier is seeking a motivated Customer Service Centre Agent for their Livingston location to enhance their Customer Service Hub. The role involves supporting clients through efficient handling of inquiries, order processing, and identifying sales opportunities, with a strong emphasis on training and career development

Job Summary

  • The role involves generating hire and sales quotations while handling enquiries from new and existing clients.
  • Employees will process sales orders, coordinate equipment availability, and organize transport to meet customer timelines.
  • The company offers a base salary plus a 15% bonus, generous pension scheme, and 25 days of holidays plus bank holidays.

Matching Summary

Match Score: 85

Carrier is seeking a motivated Customer Service Centre Agent for their Livingston location to enhance their Customer Service Hub. The role involves supporting clients through efficient handling of inquiries, order processing, and identifying sales opportunities, with a strong emphasis on training and career development.

Salary

Base salary + 15% bonus; Benefits: Generous pension scheme, paid sick leave, 25 days holidays + bank holidays; Not specified

Skills & Requirements

Must-have

  • Previous customer service or sales support experience
  • Very good administrative skills and attention to detail
  • Strong time management skills and ability to work with deadlines

Nice-to-have

  • Proactive approach focused on customers
  • Communicative skills for client interaction
  • Ability to identify new business opportunities

Key Requirements

  • Previous customer service experience
  • Sales support experience
  • Good command of MS Office

Work Rights

Not specified

Tailored Resume

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