Guest Service Associate(food And Beverage)

Hotel Chadstone Melbourne MGallery

Mumbai, India
On-site
Proficient and professional guest service
Meeting and exceeding expectations
Timely and efficient issue resolution
Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations

Job Summary

  • Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Employee benefit card offering discounted rates in Accor worldwide and learning programs through our Academies.

Matching Summary

Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.

Skills & Requirements

Must-have

  • proficient and professional guest service
  • meeting and exceeding expectations
  • timely and efficient issue resolution
  • familiar with menu and property layout
  • handling guest complaints and requests

Nice-to-have

  • inclusive company culture
  • support for growth and learning
  • limitless possibilities
  • dare to challenge the status quo

Key Requirements

  • familiar with all dishes on the menu
  • familiar with property layout, fire exits and elevator locations

Work Rights

Not specified

Tailored Resume

Cover Letter