Digital Optimisation Manager

CommBank

Australia
Digital optimisation skills
Customer journey focus
Adobe analytics
You’ll design and deliver best-in-class customer communications and experiences across our digital assets

Job Summary

  • You’ll design and deliver best-in-class customer communications and experiences across our digital assets.
  • You’ll be responsible for owning and optimising digital experiences, end-to-end customer engagement processes, and delivering projects for our digital channels.
  • We advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation.

Matching Summary

You’ll design and deliver best-in-class customer communications and experiences across our digital assets.

Skills & Requirements

Must-have

  • Digital optimisation skills
  • Customer journey focus
  • Adobe Analytics
  • Adobe Target
  • Adobe Audience Manager
  • Conversion optimisation platforms

Nice-to-have

  • Behavioral science collaboration
  • Cross-channel support
  • Inclusion and respect culture
  • Flexible working options

Key Requirements

  • Hands on experience with conversion optimisation platforms
  • Experience in customer journey mapping
  • Strong analytical and financial acumen
  • Risk management awareness and experience

Work Rights

Not specified

Tailored Resume

Cover Letter