Customer Service Manager - Bundaberg

The Good Guys

Bundaberg, Australia
On-site
Customer service excellence
Operational execution
Warehouse inventory management
Lead the delivery of exceptional customer experiences in-store by overseeing operational execution and driving service excellence

Job Summary

  • Lead the delivery of exceptional customer experiences in-store by overseeing operational execution and driving service excellence.
  • Coach and develop Warehouse and Customer Service teams’ knowledge and capability.
  • Deliver a positive store atmosphere to create a great customer experience and effectively resolve any customer complaints and queries.

Matching Summary

Lead the delivery of exceptional customer experiences in-store by overseeing operational execution and driving service excellence.

Skills & Requirements

Must-have

  • Customer service excellence
  • Operational execution
  • Warehouse inventory management
  • Compliance and legislative requirements

Nice-to-have

  • Team coaching and development
  • Positive store atmosphere
  • Resolving customer complaints

Key Requirements

  • Customer Focus
  • Drives Results
  • Develops Talent
  • Plans and Aligns

Work Rights

Not specified

Tailored Resume

Cover Letter