As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life
Job Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
Your role will consist of inbound and outbound calls with external stakeholder and claim administration duties.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.
Matching Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
Skills & Requirements
Must-have
inbound and outbound calls
claim administration duties
Microsoft Office Suite proficiency
actioning work within timeframes
managing telephone enquiries
Nice-to-have
high level of empathy
solution focused mindset
embracing change with confidence
learning and growing within business
Key Requirements
Permanent full-time position
Work-from-home flexibility considered from month three