Service Delivery Manager

Leidos

Not specified; not specified; not specified
Not specified (likely hybrid based on the nature of the role).
Defence health knowledge management experience
Itil-aligned service management practices
Multi-vendor environment management
Leidos is seeking a Service Delivery Manager to oversee the operational delivery and improvement of the Defence Health Knowledge Management capability. The ideal candidate will have extensive experience in health capability support and ITIL-aligned service management within complex, multi-vendor environments

Job Summary

  • The Service Delivery Manager is responsible for the operational delivery and continuous improvement of the Defence Health Knowledge Management capability within a complex multi-vendor Defence ICT environment.
  • Leidos Australia is a 'Family Friendly' certified workplace that actively supports team members in their unique family settings and values diversity of thought and inclusion.
  • The role requires ensuring compliance with Defence ICT governance, security, and assurance requirements while managing risks and providing reporting to senior stakeholders.

Matching Summary

Match Score: 85

Leidos is seeking a Service Delivery Manager to oversee the operational delivery and improvement of the Defence Health Knowledge Management capability. The ideal candidate will have extensive experience in health capability support and ITIL-aligned service management within complex, multi-vendor environments.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Defence Health Knowledge Management experience
  • ITIL-aligned service management practices
  • Multi-vendor environment management
  • Federal Government or private health capabilities
  • Digital health enablement experience

Nice-to-have

  • Strong stakeholder engagement skills
  • Knowledge management platform familiarity
  • Clinical decision-support system support
  • Inclusive workplace culture alignment

Key Requirements

  • Australian Citizen status required
  • Minimum NV-1 level security clearance
  • Proven experience as a Service Delivery Manager
  • Experience supporting enterprise-scale ICT systems

Work Rights

Must be an Australian Citizen

Tailored Resume

Cover Letter