Technical Specialist

J. E. Ltd

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong experience administering claims under src act
Expertise in dispute resolution negotiation and mediation
Proven ability to develop and conduct training programs
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position involves undertaking technical functions including a primary focus on reconsiderations, appeals, and reviews of compensation entitlements.
  • EML offers comprehensive benefits including flexible work arrangements, a corporate wellbeing program, and generous parental leave.

Matching Summary

This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Strong experience administering claims under SRC Act
  • Expertise in dispute resolution negotiation and mediation
  • Proven ability to develop and conduct training programs
  • Experience coaching and mentoring Case Managers
  • Sound understanding of legislation and case law

Nice-to-have

  • Motivated self-starter in fast-paced environment
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to claim management

Key Requirements

  • Demonstrated ability in Workers Compensation setting
  • Strong written and verbal communication skills
  • Evidence of excellent decision making in claims

Work Rights

Not specified

Tailored Resume

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