Experienced Receptionist

VCA Animal Hospitals

Competitive compensation; comprehensive benefits p...
Not specified
Experienced client service representative
Scheduling and confirming appointments
Processing payments and explaining fees
VCA Animal Hospitals is seeking an experienced Client Service Representative who embodies excellent customer service and professionalism, serving as the face of the practice. The role involves greeting clients, scheduling appointments, and managing medical records, all while maintaining a clean and welcoming environment for pets and their owners

Job Summary

  • The Client Service Representative serves as the face of VCA Animal Hospitals, setting the tone for the practice by building and maintaining customer trust.
  • Key responsibilities include greeting visitors, scheduling appointments, processing payments, and educating clients on general animal husbandry and non-medical pet care.
  • The role also involves managing medical records and ensuring the hospital facility remains neat and clean, including the removal of animal waste.

Matching Summary

Match Score: 85

VCA Animal Hospitals is seeking an experienced Client Service Representative who embodies excellent customer service and professionalism, serving as the face of the practice. The role involves greeting clients, scheduling appointments, and managing medical records, all while maintaining a clean and welcoming environment for pets and their owners.

Salary

Competitive compensation; Comprehensive benefits package including medical, dental, vision, paid vacation/sick days, 401(k), and employee pet discounts

Skills & Requirements

Must-have

  • Experienced client service representative
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Hospital maintenance and waste removal

Nice-to-have

  • Personable yet highly professional demeanor
  • Educating clients on animal husbandry
  • Service extraordinaire mindset
  • Building customer trust and confidence

Key Requirements

  • Experience as a Client Service Representative
  • Ability to manage medical records and charts
  • Proficiency in handling financial transactions

Work Rights

Not specified

Tailored Resume

Cover Letter