Ai Infrastructure Engineer

Intercom

London, United Kingdom
Competitive salary + equity; not specified; pensio...
On-site
Model training at scale
Model inference optimization
Low-level gpu coding experience
Intercom is seeking Senior+ AI Infrastructure Engineers to build systems that train and serve next-generation AI products like Fin Apex

Job Summary

  • Intercom is seeking Senior+ AI Infrastructure Engineers to build systems that train and serve next-generation AI products like Fin Apex.
  • The role involves implementing scalable training pipelines for large transformer models and optimizing GPU-level performance for low-latency inference.
  • Candidates will join a small, highly technical team with access to best-in-class AI tools and a hybrid work policy requiring three days in the office.

Matching Summary

Intercom is seeking Senior+ AI Infrastructure Engineers to build systems that train and serve next-generation AI products like Fin Apex.

Salary

Competitive salary and equity; Not specified; Pension match up to 4%, health/dental insurance, flexible PTO

Skills & Requirements

Must-have

  • Model training at scale
  • Model inference optimization
  • Low-level GPU coding experience
  • Distributed training pipelines
  • Transformer and LLM models

Nice-to-have

  • Experience with Kubernetes workloads
  • AWS or cloud provider knowledge
  • Passion for technology projects
  • Open source contributions
  • Mentoring and hiring experience

Key Requirements

  • 5+ years software engineering experience
  • Degree in Computer Science or equivalent
  • Deep knowledge of Python, Ruby, Java, or Go

Work Rights

Not specified

Tailored Resume

Cover Letter