Assistant Tour Operations Manager (highmark Stadium - Buffalo Bills)
Legends Global
Buffalo, NY, United States
Base: up to $65,000; bonus/equity: not specified; ...
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Coordinate tour schedules
Supervise tour staff
Ensure guest experiences
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The Assistant Tour Operations Manager at Legends Global is responsible for managing day-to-day tour operations at Highmark Stadium, ensuring exceptional guest experiences, and collaborating with various departments. This role requires prior experience in stadium operations and effective multitasking skills, along with a commitment to customer service.
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Job Summary
The Assistant Tour Operations Manager is primarily responsible for assisting with the day-to-day operations of the tour department at Highmark Stadium.
Responsibilities include coordinating tour schedules, supervising tour staff, ensuring exceptional guest experiences, and overseeing logistical needs.
The role requires non-traditional hours including nights, weekends, and holidays, with a competitive salary up to $65,000 and a generous benefits package.
Matching Summary
Match Score: 75
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The Assistant Tour Operations Manager at Legends Global is responsible for managing day-to-day tour operations at Highmark Stadium, ensuring exceptional guest experiences, and collaborating with various departments. This role requires prior experience in stadium operations and effective multitasking skills, along with a commitment to customer service.
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Salary
Base: up to $65,000; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan
Skills & Requirements
Must-have
Coordinate tour schedules
Supervise tour staff
Ensure guest experiences
On-site support on event days
Provide superior customer service
Nice-to-have
Collaborate with internal departments
Adapt to changes under pressure
Work well within a team environment
Balance priorities with client expectations
Key Requirements
1-2 years Stadium Operation and Sales experience
Bachelor’s Degree in Business, Sports Management, Marketing