Senior Billing Officer

ABB

End-to-end billing processes
Accurate and timely invoicing
System execution
Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution

Job Summary

  • Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution.
  • Act as a key contact for billing queries, disputes, and escalations, including complaints management and issue resolution.
  • Identify and drive process improvements to enhance efficiency and workflow effectiveness.

Matching Summary

Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution.

Skills & Requirements

Must-have

  • end-to-end billing processes
  • accurate and timely invoicing
  • system execution
  • reconciliations between billing systems and general ledger
  • revenue recognition alignment
  • customer tickets in line with compliance
  • data integrity
  • cross-functional relationships
  • stakeholder management

Nice-to-have

  • detail driven and proactive
  • continuous improvement
  • difference is something to celebrate
  • advocates for Inclusion and Diversity
  • B Corp Certified company
  • Pledge 1% commitment
  • paid staff community service leave

Key Requirements

  • Experience in a similar commercial or billing environment
  • Understanding of the telecommunications industry and related products (desirable)
  • Strong communication skills
  • Excellent organisational ability
  • High attention to detail
  • Experience managing large volumes of data
  • Strong Excel skills
  • Confidence working across multiple systems
  • Experience handling customer disputes and conflict resolution

Work Rights

Not specified

Tailored Resume

Cover Letter