Front Office Executive

Sofitel Brisbane Central

Bhubaneswar, India
**
Meeting and greeting guests
Dealing with guest queries
Maintaining high customer service standards
** Sofitel Brisbane Central is seeking a Front Office Executive in Bhubaneswar, India, to manage daily administrative duties, guest interactions, and team motivation within the reception area. The role emphasizes exceptional customer service, effective problem resolution, and teamwork, with additional responsibilities across various shifts. **

Job Summary

  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
  • Employee benefit card offering discounted rates at Accor hotels worldwide.

Matching Summary

Match Score: 75

** Sofitel Brisbane Central is seeking a Front Office Executive in Bhubaneswar, India, to manage daily administrative duties, guest interactions, and team motivation within the reception area. The role emphasizes exceptional customer service, effective problem resolution, and teamwork, with additional responsibilities across various shifts. **

Skills & Requirements

Must-have

  • Meeting and greeting guests
  • Dealing with guest queries
  • Maintaining high customer service standards
  • Motivating and developing reception team
  • Responding to customer queries efficiently

Nice-to-have

  • Creating emotion for guests
  • Inspiring new ways to experience the world
  • Proactive approach to service improvement
  • Contributing to community initiatives

Key Requirements

  • Adhere to Procedures & Standards Manual
  • Flexibility to work any shift

Work Rights

Not specified

Tailored Resume

Cover Letter