Base: $17 - $26; bonus/equity: not specified; bene...
Not specified
Excellent verbal communication skills
Problem resolution ability
Experience in customer service call center
Iceland Foods is seeking a Cust Serv Rep for Local Sales to serve as a liaison between customers and the sales team, handling inquiries, processing orders, and resolving complaints. The ideal candidate should have at least three years of experience in a customer service call center, with strong communication skills and familiarity with CRM systems
Job Summary
This role serves as a liaison between National Sales customers and the sales team.
You will process incoming orders and respond to customer inquiries in a timely manner.
The position requires adherence to a designated schedule with set workdays and times.
Matching Summary
Match Score: 75
Iceland Foods is seeking a Cust Serv Rep for Local Sales to serve as a liaison between customers and the sales team, handling inquiries, processing orders, and resolving complaints. The ideal candidate should have at least three years of experience in a customer service call center, with strong communication skills and familiarity with CRM systems.
Salary
Base: $17 - $26; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Excellent verbal communication skills
Problem resolution ability
Experience in customer service call center
Nice-to-have
Working knowledge of Microsoft Word
CRM / Phone Technology experience
Key Requirements
High School diploma or equivalent required
Minimum of three years experience in customer service