Contact Center Administrator (dms Admin)

Suburban Toyota

Medford, OR, US
Base: $19.25-$28.85ph; starting pyy: $19.25-20.00p...
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Detail-oriented with strong accuracy in data entry
Effective communication and active listening skills
Strong time management and organizational skills
** Suburban Toyota is seeking a Contact Center Administrator to manage the activation and cancellation of service contracts and agreements, primarily through data entry and customer support. The role emphasizes detail-oriented work, effective communication, and team collaboration, within a fully remote environment. **

Job Summary

  • The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements while demonstrating exceptional customer service.
  • Lithia & Driveway is propelled by its mission of 'Growth Powered by People' and values earning customers for life, improving constantly, taking personal ownership, and having fun.
  • The role offers best-in-class industry benefits including competitive pay, medical/dental/vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

** Suburban Toyota is seeking a Contact Center Administrator to manage the activation and cancellation of service contracts and agreements, primarily through data entry and customer support. The role emphasizes detail-oriented work, effective communication, and team collaboration, within a fully remote environment. **

Salary

Base: $19.25-$28.85/hr; Starting Pay: $19.25-20.00/hr; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Detail-oriented with strong accuracy in data entry
  • Effective communication and active listening skills
  • Strong time management and organizational skills

Nice-to-have

  • Basic knowledge of accounting principles
  • Proficient in Excel
  • Team player with excellent customer service focus

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter