Director Event Services

Legends Global

Glendale, Arizona, United States
Competitive salary commensurate with experience; g...
Not specified (assumed to be on-site due to the nature of the role).
8-10 years arena or stadium operations experience
5+ years supervising multi-disciplinary teams
Direct leadership of guest services, security, parking managers
Legends Global is seeking a Director of Event Services to oversee operations at the Desert Diamond Arena in Glendale, Arizona. The role focuses on managing event services, ensuring guest safety and experience, and collaborating with various stakeholders for successful event execution

Job Summary

  • The Director of Event Services oversees all personnel and daily operations essential to the successful execution of events and the safety of Desert Diamond Arena.
  • This role requires building strong partnerships with internal departments, promoters, tenants, and community stakeholders to align on event requirements and public safety priorities.
  • Candidates must possess a Bachelor's degree and 8-10 years of increasingly responsible experience in public assembly facility operations with at least five years in a supervisory role.

Matching Summary

Match Score: 85

Legends Global is seeking a Director of Event Services to oversee operations at the Desert Diamond Arena in Glendale, Arizona. The role focuses on managing event services, ensuring guest safety and experience, and collaborating with various stakeholders for successful event execution.

Salary

Competitive salary commensurate with experience; Generous benefits package including medical, dental, vision, life, disability insurance, paid vacation, and 401k plan

Skills & Requirements

Must-have

  • 8-10 years arena or stadium operations experience
  • 5+ years supervising multi-disciplinary teams
  • Direct leadership of Guest Services, Security, Parking managers
  • Budget preparation, labor forecasting, and variance analysis
  • Emergency planning and Incident Command System (ICS) knowledge
  • Experience coordinating with public safety agencies

Nice-to-have

  • Professional certifications in venue management or security
  • Strong inclusive leadership and team development skills
  • Familiarity with crowd management and risk mitigation principles
  • Ability to work extended hours, nights, weekends, and holidays
  • Experience negotiating vendor agreements and contracts

Key Requirements

  • Bachelor's degree in Business, Sports/Event Management, Hospitality, or related field
  • 8-10 years experience in arena, stadium, or large event operations
  • 5+ years in a supervisory or management role overseeing multi-disciplinary teams
  • Experience designing staff training programs for guest experience and safety
  • Familiarity with ICS and NIMS concepts

Work Rights

Not specified

Tailored Resume

Cover Letter