Commensurate with education + experience; not spec...
Workday crm administration experience
Audience segmentation and workflow building
Data governance and ferpa compliance knowledge
The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical specialist for Workday configuration and analytics
Job Summary
The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical specialist for Workday configuration and analytics.
This role partners closely with Enrollment Management and Student Affairs to ensure timely, targeted, and compliant student communications.
The position plays a pivotal role in improving student communications, increasing conversion and retention outcomes, and strengthening institutional accountability through data.
Matching Summary
The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical specialist for Workday configuration and analytics.
Salary
Commensurate with education and experience; Not specified; Benefits eligible
Skills & Requirements
Must-have
Workday CRM administration experience
Audience segmentation and workflow building
Data governance and FERPA compliance knowledge
Cross-unit collaboration and user training
Nice-to-have
Experience with new system rollout implementation
Familiarity with admissions enrollment funnels
Dashboard building for retention metrics
Change management and adoption strategies
Key Requirements
Bachelor's degree in related field
Minimum 3 years relevant CRM or data analytics experience
Proof of legal authority to work in the United States
Work Rights
Must have proof of legal authority to work in the US