Body Shop Customer Service Rep

Lithia Ford of Fresno / Carbone Body Shop

Base: $16.00-$20.00 ph; bonus/equity: not specifie...
Excellent verbal communication skills
Comfortable using computers
Ability to stay calm in stressful situations
The role focuses on providing an excellent customer experience by resolving complaints and responding efficiently to inquiries

Job Summary

  • The role focuses on providing an excellent customer experience by resolving complaints and responding efficiently to inquiries.
  • Candidates must maintain a positive, empathetic, and professional attitude while communicating through various channels.
  • The position offers competitive pay ranging from $16.00 to $20.00 per hour along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

The role focuses on providing an excellent customer experience by resolving complaints and responding efficiently to inquiries.

Salary

Base: $16.00-$20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan, Vehicle Discounts

Skills & Requirements

Must-have

  • Excellent verbal communication skills
  • Comfortable using computers
  • Ability to stay calm in stressful situations

Nice-to-have

  • Problem-solving skills come naturally
  • Empathetic and professional attitude
  • Experience working with customer support

Key Requirements

  • At least 18 years of age
  • Valid license in state of residence
  • High school graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter