Fachtrainer Im Bereich Kundenservice (m/w/div.)

Bosch Rexroth Pty. Ltd.

Berlin, Germany
On-site
Customer service experience
Ms office proficiency
German native language
Bosch Rexroth Pty. Ltd. is seeking a Fachtrainer in the area of customer service to join its Berlin office. The role involves developing training materials, conducting training sessions, and ensuring quality checks within the customer service domain

Job Summary

  • The role involves creating and updating training materials while organizing and conducting training sessions and exams.
  • Candidates are responsible for analyzing quality checks and knowledge tests to derive actionable improvement measures.
  • The position requires acting as a subject matter expert and process support for cross-site coordination with other trainers.

Matching Summary

Match Score: 85

Bosch Rexroth Pty. Ltd. is seeking a Fachtrainer in the area of customer service to join its Berlin office. The role involves developing training materials, conducting training sessions, and ensuring quality checks within the customer service domain.

Skills & Requirements

Must-have

  • Customer Service experience
  • MS Office proficiency
  • German native language
  • Training material creation
  • Quality check analysis

Nice-to-have

  • Roadside Assistance knowledge
  • Good English skills
  • Strong rhetorical abilities
  • Self-directed work style
  • Team-oriented mindset

Key Requirements

  • Native German language level
  • Experience in Customer Service domain
  • Proficiency with MS Office tools

Work Rights

Not specified

Tailored Resume

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