BioPlus Specialty Pharmacy offers consumers and providers an unparalleled level of service focused on whole health through clinical expertise and digital capabilities
Job Summary
BioPlus Specialty Pharmacy offers consumers and providers an unparalleled level of service focused on whole health through clinical expertise and digital capabilities.
The role requires associates to work on-site 1-2 days per week after 5 weeks of on-site training, supporting a hybrid work environment that balances collaboration and flexibility.
Elevance Health provides a range of market-competitive total rewards including merit increases, paid holidays, PTO, incentive bonuses, medical and wellness benefits, and 401(k) matching.
Matching Summary
BioPlus Specialty Pharmacy offers consumers and providers an unparalleled level of service focused on whole health through clinical expertise and digital capabilities.
Skills & Requirements
Must-have
Automated customer service environment experience
Hybrid work schedule with on-site training
Customer relations and claims support
Telephone and written correspondence skills
Shift work including weekends
Nice-to-have
Specialty pharmacy experience
Call center experience
Strong oral and written communication skills
Problem-solving and analytical skills
Facilitation skills
Key Requirements
High school diploma or equivalent
Previous experience in automated customer service
Ability to work multiple shifts between 8:00am-10:00pm including weekends
Compliance with vaccination requirements for COVID-19 and Influenza