Retention Manager

Jobgether

Germany, Germany
On-site
Lead high-performing crm and retention team
Design and optimize automated customer journeys
Translate strategic direction into measurable initiatives
Jobgether is seeking a Retention Manager for a partner company in Germany, tasked with developing and executing customer retention strategies in a fast-paced, data-driven environment. The role involves leading a CRM and retention team to enhance customer engagement and reduce churn, with a focus on analytics, lifecycle marketing, and customer experience

Job Summary

  • This role involves taking ownership of customer retention strategy within a fast-paced, data-driven digital environment.
  • You will lead and develop a high-performing CRM and retention team to deliver impactful, measurable initiatives.
  • The position offers a unique opportunity to influence revenue growth by improving engagement, reducing churn, and enhancing customer lifetime value.

Matching Summary

Match Score: 85

Jobgether is seeking a Retention Manager for a partner company in Germany, tasked with developing and executing customer retention strategies in a fast-paced, data-driven environment. The role involves leading a CRM and retention team to enhance customer engagement and reduce churn, with a focus on analytics, lifecycle marketing, and customer experience.

Skills & Requirements

Must-have

  • Lead high-performing CRM and retention team
  • Design and optimize automated customer journeys
  • Translate strategic direction into measurable initiatives

Nice-to-have

  • Strategic thinker in dynamic environments
  • Turn insights into actionable results
  • Collaborate with cross-functional teams

Key Requirements

  • Experience leading CRM and retention teams
  • Expertise in analytics and lifecycle marketing
  • Proven ability to design targeted campaigns

Work Rights

Not specified

Tailored Resume

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