It Manager, End User Experience

Fiskars Group

Not specified (assumed flexible based on benefits mentioned).
It communications framework
Knowledge management within itsm
User-centric practices
Fiskars Group is seeking an IT Manager for End User Experience to enhance IT communications and knowledge management across the organization. The role involves serving as a liaison between IT teams and business stakeholders, ensuring effective communication during changes and incidents while fostering a user-centric culture

Job Summary

  • You will be responsible for shaping and improving the overall end‑user IT experience by serving as the connection point between IT teams, business stakeholders, and employees.
  • Own and develop the IT communications framework, principles, and guidelines and Manage the Knowledge Management process within the ITSM platform.
  • We value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world.

Matching Summary

Match Score: 85

Fiskars Group is seeking an IT Manager for End User Experience to enhance IT communications and knowledge management across the organization. The role involves serving as a liaison between IT teams and business stakeholders, ensuring effective communication during changes and incidents while fostering a user-centric culture.

Skills & Requirements

Must-have

  • IT communications framework
  • Knowledge Management within ITSM
  • user-centric practices
  • global, multicultural environment

Nice-to-have

  • pioneering design
  • making the everyday extraordinary
  • strengthens trust in IT services

Key Requirements

  • 5+ years of experience
  • Relevant university degree
  • Strong understanding of IT operations, ITSM
  • Fluent English skills

Work Rights

Not specified

Tailored Resume

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