Silveredge Technologies Pte. Ltd. is seeking an IT Helpdesk professional with at least two years of experience in hardware, software, and network troubleshooting. The ideal candidate should possess a diploma in Information Technology, proficiency in Microsoft Office 365, and knowledge of both Windows and Mac operating systems
Job Summary
The role focuses on maintaining IT assets in an operational state while providing direct support to colleagues facing technical difficulties.
Responsibilities include configuring new hire workstations, managing software licenses, and tracking multiple IT-related contracts including domain names and SSL certificates.
The position requires documenting internal procedures, monitoring systems to reduce downtime, and escalating complex issues to the appropriate IT units.
Matching Summary
Match Score: 75
Silveredge Technologies Pte. Ltd. is seeking an IT Helpdesk professional with at least two years of experience in hardware, software, and network troubleshooting. The ideal candidate should possess a diploma in Information Technology, proficiency in Microsoft Office 365, and knowledge of both Windows and Mac operating systems.