Supervisor – Client Expense & Optional Service Processing - Cigna Healthcare - Remote

Cigna Healthcare

Remote
Base: 66,400 - 110,600 usd / yearly; bonus/equity:...
**
Client expense processing
Optional service processing
Workflow management tools
** Cigna Healthcare is seeking a Supervisor for Client Expense & Optional Service Processing, a remote role designed for an experienced leader to manage an operations team. The ideal candidate will have a strong background in operational processing, team leadership, and workflow management, ensuring client requests are handled accurately and efficiently. **

Job Summary

  • Guide a skilled operations team to deliver accurate, timely client expense and optional service processing.
  • Build a high-performing team by coaching, developing, and supporting team members through regular feedback, onboarding, and skills growth.
  • Strengthen operational performance by monitoring accuracy, productivity, and process adherence, and taking action to address gaps or risks.

Matching Summary

Match Score: 75

** Cigna Healthcare is seeking a Supervisor for Client Expense & Optional Service Processing, a remote role designed for an experienced leader to manage an operations team. The ideal candidate will have a strong background in operational processing, team leadership, and workflow management, ensuring client requests are handled accurately and efficiently. **

Salary

Base: 66,400 - 110,600 USD / yearly; Bonus/Equity: Eligible for annual bonus plan; Benefits: Comprehensive benefits including medical, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, 18+ PTO days, paid holidays

Skills & Requirements

Must-have

  • Client expense processing
  • Optional service processing
  • Workflow management tools
  • High-volume queue-based environment
  • Team leadership and coaching

Nice-to-have

  • Continuous improvement initiatives
  • Cross-functional collaboration
  • Data-driven decision making
  • Scalable solution implementation

Key Requirements

  • 5 years of experience in client expense, sales administration, or related operational processing
  • 2 years of supervisory, team lead, or peer-lead experience
  • Experience with workflow management tools like Wrike
  • Proven experience in high-volume, queue-based environments

Work Rights

Not specified

Tailored Resume

Cover Letter