Technical Customer Success Manager

Armissecurity

München, Germany
On-site
Technical delivery of the platform
Customer success and value realization
Manage a portfolio of up to 30 accounts
Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time

Job Summary

  • Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time.
  • The T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization.
  • Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace.

Matching Summary

Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time.

Skills & Requirements

Must-have

  • Technical delivery of the platform
  • Customer success and value realization
  • Manage a portfolio of up to 30 accounts
  • Build strong customer relationships
  • Guide customer through implementation phase
  • Represent voice of the customer
  • Drive up platform utilization

Nice-to-have

  • Align new use cases to CISO goals
  • Identify growth opportunities
  • Inform customer of latest innovations
  • Build trusted relationships with technical users
  • Serve as a customer advocate

Key Requirements

  • Fluent in English and German
  • 5+ years experience in customer facing roles
  • 3+ years experience in network engineering/architecture
  • 2+ years experience in Security/Healthcare/automotive/Retail/OT
  • Strong technical and problem solving skills
  • Solid project management and solution delivery experience

Work Rights

Not specified

Tailored Resume

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