The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment
Job Summary
The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment.
Your day-to-day tasks will include diagnosing and repairing failed servers, storage nodes, and compute blades while adhering to strict SOPs and SLAs in mission-critical environments.
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Matching Summary
The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment.
Skills & Requirements
Must-have
Advanced hardware troubleshooting
Component-level repairs
Server, storage, and compute blade repair
Diagnostic tools proficiency
Data center operations knowledge
SOP and MOP development
Nice-to-have
Mentorship of junior staff
Vendor engagement support
Process improvement contribution
ITIL framework familiarity
Key Requirements
High school diploma or equivalent
4+ years of hands-on data center hardware repair experience
Associate degree in IT, Computer Science, or related field (Preferred)