Universal Advisor

RMB (FirstRand Group / FNB)

Not specified; not specified; not specified
Fais compliance knowledge
Fica regulatory adherence
Tcf principles application
The role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs

Job Summary

  • The role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs.
  • You will be responsible for ensuring every interaction is value-driven, ethical, and aligned to FAIS, FICA, and Treating Customers Fairly principles.
  • Candidates will have opportunities to build strong customer relationships within a dynamic Points of Presence environment with continuous learning and development.

Matching Summary

The role focuses on delivering a seamless, exceptional customer experience within a branch environment while proactively identifying customer needs.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • FAIS compliance knowledge
  • FICA regulatory adherence
  • TCF principles application
  • Digital channel migration
  • High-volume service environment

Nice-to-have

  • Needs-based selling skills
  • Strong interpersonal communication
  • Adaptability in fast-paced settings
  • Ethical mindset and professionalism
  • Team collaboration abilities

Key Requirements

  • Grade 12 / NQF Level 4 minimum qualification
  • 1–3 years of financial services experience
  • FAIS recognized certificate preferred
  • Must not be an unrehabilitated insolvent

Work Rights

Not specified

Tailored Resume

Cover Letter