Service Coordinator

KION GROUP AG

Warrington, United Kingdom
**
Sap goods receipt processing
Thorough examination scheduling
Breakdown job dispatch control
** KION GROUP AG is seeking a Service Coordinator in Warrington, UK, to enhance customer service and optimize service operations. The role involves managing service schedules, liaising with engineers, and ensuring effective communication with customers to drive revenue and satisfaction. **

Job Summary

  • The role involves managing and controlling the despatch of engineers to Breakdown and Thorough Examination jobs while keeping customers informed at all stages.
  • Candidates must liaise with service engineers and managers to maximize revenue opportunities through effective service quotations and scheduling.
  • The position requires fully processing SAP Goods Receipts and ensuring accurate time sheet data for smooth job completion prior to JBCL.

Matching Summary

Match Score: 75

** KION GROUP AG is seeking a Service Coordinator in Warrington, UK, to enhance customer service and optimize service operations. The role involves managing service schedules, liaising with engineers, and ensuring effective communication with customers to drive revenue and satisfaction. **

Skills & Requirements

Must-have

  • SAP Goods Receipt processing
  • Thorough Examination scheduling
  • Breakdown job dispatch control
  • Customer relationship management
  • WIP monitoring and error correction

Nice-to-have

  • One Linde approach adoption
  • Proactive communication skills
  • Revenue optimization mindset
  • Health and safety compliance awareness

Key Requirements

  • Experience with SAP systems
  • Knowledge of Thorough Examinations (TOA)
  • Ability to monitor Work in Progress (WIP)

Work Rights

Not specified

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