Referral Management Specialist I – Charleston

Medical University of South Carolina

Charleston, United States
Hourly; pyy grade health-19; not specified
Not specified
Call center environment experience
Automated scheduling system proficiency
35 cwpm typing speed requirement
The Medical University of South Carolina is seeking a Referral Management Specialist I to serve as the primary contact for patients and referring physicians, facilitating referral and appointment scheduling in a call center environment. The ideal candidate will have a background in a medical or customer service setting, strong communication skills, and proficiency in computer systems

Job Summary

  • This position serves as the initial point of contact for patients and referring physicians seeking access to medical care at MUSC.
  • The role involves facilitating referrals and scheduling appointments across multiple specialties using automated systems in a high-volume call center.
  • Candidates must demonstrate strong customer service skills while triaging calls and verifying patient demographic and insurance information.

Matching Summary

Match Score: 75

The Medical University of South Carolina is seeking a Referral Management Specialist I to serve as the primary contact for patients and referring physicians, facilitating referral and appointment scheduling in a call center environment. The ideal candidate will have a background in a medical or customer service setting, strong communication skills, and proficiency in computer systems.

Salary

Hourly; Pay Grade Health-19; Not specified

Skills & Requirements

Must-have

  • Call center environment experience
  • Automated scheduling system proficiency
  • 35 cwpm typing speed requirement

Nice-to-have

  • Energetic enthusiastic team culture
  • Strong problem-solving abilities
  • Collaborative cross-team work style

Key Requirements

  • Bachelor's degree OR High school diploma with 2 years experience
  • Minimum 35 characters per minute typing speed
  • Proficiency in Windows, Excel, and web navigation

Work Rights

Not specified

Tailored Resume

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