Customer Service Lead

Old Town Animal Hospital

Base: up to $22 ph; bonus/equity: not specified; b...
Minimum 3 years of customer service experience
At least 1 year of veterinary experience
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support.
  • We offer a competitive compensation and benefits package including pay up to $22 per hour based on experience.
  • Our goal is to ensure that every client and patient experiences warmth, empathy, and excellence at every visit.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support.

Salary

Base: up to $22 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off

Skills & Requirements

Must-have

  • Minimum 3 years of customer service experience
  • At least 1 year of veterinary experience
  • Strong verbal and written communication skills

Nice-to-have

  • Passionate about veterinary care
  • Experience in team mentorship
  • Comfort with scheduling software

Key Requirements

  • High school diploma required
  • Degree in veterinary or related field preferred
  • 1–2 years of leadership or supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter