Supplier Manager Customer Operations

Airbus Singapore Private Limited

Singapore, Singapore
Supplier support conditions management
Customer relationship management
Contractual supplier management
The jobholder is responsible for ensuring customer satisfaction through close management of Airbus suppliers’ activity and performance in line with Supplier Support Conditions and industry standards for all Airbus programs

Job Summary

  • The jobholder is responsible for ensuring customer satisfaction through close management of Airbus suppliers’ activity and performance in line with Supplier Support Conditions and industry standards for all Airbus programs.
  • This role involves managing customer queries related to contractual supplier management, maintaining customer relationships, and contributing to supplier improvement plans and best practices.
  • The position requires occasional travel and adherence to Airbus policies, ethics, and compliance standards, fostering an inclusive and flexible working environment.

Matching Summary

The jobholder is responsible for ensuring customer satisfaction through close management of Airbus suppliers’ activity and performance in line with Supplier Support Conditions and industry standards for all Airbus programs.

Skills & Requirements

Must-have

  • Supplier support conditions management
  • Customer relationship management
  • Contractual supplier management
  • Supplier performance monitoring
  • Customer query resolution
  • Negotiation with suppliers and customers

Nice-to-have

  • Leadership and assertiveness
  • Proactive and autonomous work style
  • Stress resistance
  • Cross-cultural communication
  • Presentation skills
  • Teamwork and communication

Key Requirements

  • 5-year degree in engineering and/or business
  • At least 5 years of relevant experience
  • English negotiation level, written and spoken
  • Ability to work in different cultural environments
  • Willingness to travel occasionally

Work Rights

Not specified

Tailored Resume

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